Mitya Kozlov (Tech PM)

I'm a results-oriented product and technology leader with a proven track record in driving change. Focused on growing PnL by building digitally native products for the company's customers and engineering teams. Succeseful in delivering the products the customers love.

Société Générale Factoring

• P. Tech Product Manager

  Dec 2020 - Feb 2024 • 3 yrs 3 mos

  • Enhanced delivery performance (x10) by building a CI/CD platform for .NET C# / Angular stack with top-notch tools such as K8s, GitLab, Nexus, Grafana, Prometheus, Jenkins, Ansible, Terraform, SonarQube, etc., and adopting private cloud.
  • Enabled business scaling (x5 customers) by deconstructing and replacing the legacy monolith in favour of modular Event-driven Architecture (DDD).
  • Reduced churn by 90% by improving developer experience (Time to First Commit < 1 day).
  • Boosted productivity by developing software engineering capabilities; DORA performance score — 7 points.

• Group Product Manager

  Sep 2017 - Dec 2020 • 3 yrs 4 mos

  • Built a Supply Chain Finance SaaS (Web, User tools, APIs) for suppliers & buyers that ran a ~$440m portfolio by leading cross-functional distributed team (Developers, Product, UX, QA) using Flow & Agile.
  • Improved Conversion (x2.6), CLTV (+29%), CES 2.0 (38% to 76%) and ROI (x3) by prioritizing the roadmap based on unit economics model, customer research (JTBD), data insights (GA, Python, SQL, Power BI, Dynatrace) and internal stakeholders’ feedback.
  • Defined product strategy and customer acquisition strategy. Launched the product by combining classical SLG with sales-assisted outbound PLG motion.

• Director of Operations

  Jul 2013 - Sep 2017 • 3 yrs 3 mos

  • Deployed invoice financing operations at the Group's separate legal entities by leading a cross-functional task force; raised additional $50m capital to sustain growth.

• Head of Customer Service

  Nov 2010 - Jul 2014 • 3 yrs 9 mos

  • Built an organization that delivered best-in-class service (CLTV +22%, NPS 46+) and generated sustainable growth (YoY 30%) by obsessing over the customer experience & operational excellence.

• Sr. Product Manager

  Jun 2007 - Nov 2010 • 3 yrs 6 mos

  • Conducted global research among the Group's entities to learn best practices and identify business objectives & market needs that informed the product strategy.
  • Developed and prioritized the product roadmap by taking in feedback from the stakeholders.
  • Enabled the "jumbo" deals that boosted the top line for the years to come by increasing the factoring business's operational throughput.